CARINA HIGH WAIST BOTTOM - VIOL - Limited Edition

Washing instructions

COCOMOON's swimwear is made from exclusive, high-quality materials designed to last over time. With proper care, the fit, color and feel will be preserved season after season.

Recommended washing

Hand washing is always recommended. Rinse the garment in cold, clean water immediately after use to remove salt, chlorine, sunscreen and sweat.

If machine washing is required, wash the garment in a laundry bag on a gentle cycle in cold water. Wash gently with a mild detergent. Avoid bleach, fabric softener and strong cleaning products as these can damage the material.

Drying

Never wring out your swimwear as this can affect the elasticity and fit. Instead, gently squeeze out excess water.

Let the garment dry flat in the shade. Avoid direct sunlight which can fade colors and weaken the material. Never use a dryer and do not iron the garment.

Storage

Store swimwear dry, flat and cool. Avoid hanging it on a hanger or folding it in a way that can stretch the material. Always make sure the garment is completely dry before storing.

Material and color

Some colours, especially bright or neon colours, may initially release excess dye. This is normal and will reduce after a few washes. Therefore, always rinse new garments separately.

To preserve the garment longer

Try to vary your swimwear and avoid wearing the same item for several days in a row. Avoid contact with rough surfaces such as pool edges, rocks or concrete. Apply sunscreen and oils before putting on your swimwear and allow the products to absorb properly.

Return Policy

We want you to feel safe when shopping at COCOMOON Sweden. Below you will find information about returns, cancellation rights and refunds.

Right of withdrawal

According to the Distance Contracts Act, you have a 14-day right of withdrawal from the day you receive your order. For the right of withdrawal to apply, you need to notify us within this period.

How to make a return

To cancel your purchase, you must contact us via email within the cancellation period and provide your name, order number and which product you wish to return. After notification of cancellation, the product must be sent back to us.

Condition of returned products

The product must be returned in new condition, well packaged, in original packaging and with the hygiene seal or hygiene strip intact.

For hygienic reasons, swimwear and underwear cannot be returned if the hygiene seal or hygiene strip has been broken or removed, or if the product has been used or handled in a way that impairs its hygienic condition.

Shipping and returns

The customer is responsible for all shipping costs. This includes shipping when ordering, return shipping when canceling a purchase, and return shipping for packages that are not picked up or refused.

We recommend that the return be sent with tracking, as the customer is responsible for the item until it has been received by us. Shipping costs are not refundable upon return.

Refund

Refunds will only be made when the returned item has been received and checked by COCOMOON. If the return is approved, the amount will be refunded no later than 14 days after the return has been received or after the customer has shown that the item has been sent back.

Unclaimed packages

If a package is not collected or refused by the customer and is therefore returned to us, the customer will be charged the actual shipping cost charged to us by the carrier for the return shipment, including any handling costs. This cost will be deducted from the refund or invoiced subsequently.

Complaint

If a product is faulty, you have the right to complain under the Consumer Sales Act. Contact us as soon as possible if you discover a fault, and we will help you further.

Contact

If you have any questions about returns or complaints, please contact us.

Email: info@cocomoonsweden.com